Carpet Tech does excellent work. Their staff is polite, clean and they care about having repeat customers and referrals. EXAMPLE: We had our carpets cleaned recently (and tile) and then about a week later we bought a new piece of living room furniture which had a different footprint than the previous cabinet. Since this new cabinet was less deep, some carpet that was previously covered and pressed down was now exposed. They came back and quickly cleaned this small area and it looks great!! No additional charge!!